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FREQUENTLY ASKED
QUESTIONS

  • Does it cost more to have gel removed?
    Gel removal cost depends on the service. If you are looking to get gel removed, as well as put back on the nails, then there is no charge! However, if you were looking to have gel polished removed and regular polish put back on, there is a $10.00 charge. And finally, if you were just looking to get gel removed and nothing put back on, it is a $15.00 charge.
  • I noticed my nails are chipping, can I get them fixed?
    If you have visited our salon and notice your gel polish is chipping, there is a 3 day grace period following the day you visited that you may come to the salon and have the polish fixed free of charge! Furthermore, if it is our builder gel that you need to have fixed, there is a 4 day grace period to have this polish fixed free of charge.
  • Do you have a rewards program?
    Yes, we do! Our rewards program is ran through our online booking system. You accrue points by coming in for services and when you pay, you will receive your points. For every $1 spent, you will receive 1 point. Once you reach 500 points, you will be able to redeem it for a $50 reward! Please see our policy page for information about our rewards program and reach out to us if you have any further questions!
  • What is the difference between a luxurious and regular service?
    There are a few differences between our luxurious and regular services. First and foremost, the luxurious services is 30 minutes longer than our regular service. Within the 1 hour and 30 minute window of the luxurious service, you will experience all that comes with our regular service (water soak, exfoliating, massage with hands, massage with hot stones and hot towels) as well as the addition of extended massage times, paraffin wax and mud mask.
  • Do you do dip or acrylic services?
    No, as an eco friendly salon we do not offer dip or acrylic services. However, if you were interested in something similar, we offer a service known as "builder Gel". Builder gel is a thicker, chemical free gel polish that can be used to strengthen and extend the natural nails. If you are interested in this, please see our service menu for all our different builder gel services and call us to make your booking!
  • Do you take walk-ins?
    Yes, we do! If time permits and we have openings, we are definitely open to walk-ins. However, it is not always guaranteed that we will have time so we would highly recommend making an appointment to ensure there is time for whatever services you would like to book for at the time that works best for you!
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